TERMS AND CONDITIONS
INTRODUCTION
Welcome to MichaelSoft. These “Terms and Conditions” apply to the site – eshop.michaelsoft.com.my, MICHAELSOFT DDS SDN BHD and all of its division, subsidiaries, and affiliate operated Internet sites which reference these “Terms and Conditions”.By accessing the site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
By accessing the site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
YOUR STATUS
To place an order on MICHAELSOFT you must be over eighteen (18) years of age.
USE OF THE SITE
We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, to shop for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
Certain services and related features that may be made available on the site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself and to promptly update such information if there are any changes. Every user of the site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
During the registration process, you agree to receive promotional emails from the site. You can subsequently opt-out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.
USER SUBMISSIONS
Anything that you submit to the site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third-parties as to the origin of any submissions. We may, but shall not be obligated to, remove or edit any submissions.
When you register for an account, and whenever you log on to your Account thereafter, you have the option to sign up to receive, and to opt-out of receiving, information emails (such as newsletters, information on offers, offers from our sister companies, etc). You can unsubscribe from such information emails at any time by logging into your account or by sending an email to unsubscribe.
TERMS OF SERVICE
Subscription Basis:
Month = 30 days
Annual = 360 days
ORDER ACCEPTANCE AND PRICING
Please note that there are cases when an order cannot be processed for various reasons. The site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address before we accept the order.
We are determined to provide the most accurate pricing information on the site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. If an item is priced incorrectly, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
We shall aim to let you know if we expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
All risk in the Product shall pass to you upon delivery. From the time when risk passes to you, we will not be liable for the loss or destruction of the product.
If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not accept delivery or collect the product from the carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following:
- Charge you for our reasonable storage fee and other costs reasonably incurred by us; or
- No longer make the product available for delivery or collection and notify you that we are immediately canceling the applicable contract, in which case we will refund to your account store credit any money already paid to us under the applicable contract, less our reasonable administration charges (including for attempting to deliver and then returning the product, and any storage fees as provided)
Prices may vary from country to country. Please contact us for more details.
FREE UNLIMITED UPGRADES
Customers may enjoy unlimited upgrades of core software of the same version release, provided that the client OS is the same as registered.
FREE ONLINE SUPPORT
Excellent server support and services around the clock, responses with the next available support attendant on a first come first serve basis. All products purchased are on a self-installation basis. Should you require further assistance, you may refer to our complete FAQ and email it to our tech team.
CANCELLATION BY CUSTOMER (Non-Faulty Product)
Once an order has been dispatched it may not be canceled.
NO REFUNDS
Refunds will not be provided for any subscription. We do not provide credit, refunds, or prorated billing for subscriptions that are canceled mid-month/year. In such a circumstance, you will continue to have access to your subscription until the end of the monthly/yearly billing cycle.
TERMINATION
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or any other person as a result of any such suspension or termination. If you are dissatisfied with the site or with any terms, conditions, rules, policies, guidelines, or practices of MICHAELSOFT DDS SDN BHD, in operating the site, your sole and exclusive remedy are to discontinue using the site.
ARBITRATION
Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Malaysia in English and governed by Malaysian law. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Malaysia and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
APPLICABLE LAW AND JURISDICTION
These Terms and Conditions shall be interpreted and governed by the laws in force in Malaysia. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of the Government of Malaysia to waive any objections based upon venue.
CIRCUMSTANCES BEYOND OUR CONTROL (Force Majeure Clause)
We shall not be liable to you for any breach, hindrance or delay in the performance of a Contract attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supranational or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplier (including electrical, telecoms or internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation (‘Event of Force Majeure”), regardless of whether the circumstances in question could have been foreseen.
TRADEMARKS AND COPYRIGHTS
All intellectual property rights, whether registered or unregistered, in the site, information content on the site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code, and software shall remain our property. The entire contents of the site also are protected by copyright as a collective work under Malaysia copyright laws and international conventions. All rights are reserved.